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Frequently Asked Questions

Common questions about Saf3AI and AI governance.

General Questions

What is Saf3AI?

Saf3AI is a comprehensive governance platform for agentic AI. We provide security, observability, cost management, and compliance tools that help enterprises deploy AI agents safely and with confidence.

Who is Saf3AI for?

Saf3AI is designed for:

  • Engineering teams building AI-powered applications
  • Security teams responsible for protecting AI systems
  • DevOps/Platform teams managing AI infrastructure
  • Compliance officers ensuring regulatory adherence
  • Finance teams tracking and optimizing AI costs

How is Saf3AI different from other AI tools?

Unlike tools that focus on a single aspect (just monitoring or just security), Saf3AI provides a complete governance layer that covers security, observability, FinOps, and compliance in one unified platform. We’re built specifically for the agentic AI era.

Technical Questions

What frameworks do you support?

We support all major AI frameworks including:

  • LangChain
  • LlamaIndex
  • AutoGen
  • CrewAI
  • Google ADK
  • Direct OpenAI/Anthropic SDK usage

What programming languages are supported?

We currently offer:

  • Python SDK (pip install saf3ai-sdk)
  • REST APIs for any language

Does Saf3AI add latency to my AI calls?

Our SDK is designed for minimal overhead. Typical latency impact is <5ms for inline operations. Tracing data is sent asynchronously and doesn’t block your application.

Is my data sent to Saf3AI servers?

It depends on your configuration:

  • Tracing data: Metadata about AI calls is sent to Saf3AI for observability
  • Actual prompts/responses: Can be enabled/disabled based on your security requirements
  • Self-hosted option: Available for enterprises who need complete data sovereignty

Can I use Saf3AI in production?

Yes! Saf3AI is production-ready and processes millions of AI interactions daily. We offer 99.9% uptime SLA for enterprise customers.

Security Questions

What security threats does Saf3AI protect against?

Our security layer detects and blocks:

  • Prompt injection attacks
  • Jailbreak attempts
  • Data exfiltration
  • PII/sensitive data leakage
  • Unauthorized tool usage
  • Token smuggling

Can I customize security rules?

Yes. You can:

  • Enable/disable built-in rules
  • Create custom detection patterns
  • Set per-agent security policies
  • Configure block vs. alert thresholds

Does Saf3AI support content moderation?

Yes. We integrate with content safety systems to detect and filter harmful content in both inputs and outputs, including hate speech, violence, and other unsafe content.

Pricing Questions

How much does Saf3AI cost?

Pricing is based on:

  • Number of AI interactions monitored
  • Features enabled (security, observability, compliance)
  • Support tier

Contact our sales team for detailed pricing.

Is there a free tier?

Yes! Our free tier includes:

  • Up to 10,000 AI interactions/month
  • Basic security rules
  • 7-day data retention
  • Community support

Do you offer enterprise pricing?

Yes. Enterprise plans include:

  • Unlimited AI interactions
  • Advanced security features
  • Extended data retention
  • Dedicated support
  • Custom SLAs
  • Self-hosted option

Integration Questions

How long does it take to integrate?

Basic integration takes 5-10 minutes:

  1. Install the SDK (pip install saf3ai)
  2. Initialize with your API key
  3. Add callbacks to your AI code

More advanced features may require additional configuration.

Can I use Saf3AI with existing monitoring tools?

Yes! We support exporting data to:

  • Datadog
  • Grafana
  • New Relic
  • Splunk
  • OpenTelemetry-compatible systems
  • Prometheus

Do I need to change my AI code?

Minimal changes are required. Our SDK uses callbacks/middleware patterns that wrap your existing code without requiring significant refactoring.

Support Questions

How do I get help?

We offer multiple support channels:

  • Documentation: Comprehensive docs at /docs
  • Email support: info@saf3ai.com
  • Enterprise support: Dedicated support engineer

Do you offer professional services?

Yes. Our professional services team can help with:

  • Custom integrations
  • Security assessments
  • Architecture reviews
  • Training and workshops

What’s your SLA?

  • Free tier: Best-effort support
  • Pro tier: 24-hour response time
  • Enterprise tier: 99.9% uptime SLA, 4-hour response for critical issues

Compliance Questions

Does Saf3AI help with compliance?

Saf3AI provides tooling to help your organization prepare for and maintain compliance with various regulatory frameworks including SOC 2, GDPR, HIPAA, and the EU AI Act. Our platform provides audit trails, access controls, and compliance reporting features.

Can Saf3AI help with AI regulations?

Yes. Our compliance features help you:

  • Maintain audit trails for AI decisions
  • Generate compliance reports
  • Demonstrate governance controls
  • Meet emerging AI regulations (EU AI Act, etc.)

Where is my data stored?

Data is stored in secure cloud infrastructure with:

  • Encryption at rest and in transit
  • Regional data residency options
  • Regular security audits

Still Have Questions?